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A Allied Universal security guard at the World Trade Center Oculus in Lower Manhattan who was unable to leave his post and didn’t assist Jenny Santos, 29 retrieve her twin sister’s hat from the edge of an escalator, fell to her death moments later while trying to retrieve her twin sister’s hat.

Jenny Santos, 29, teetered over the handrail about halfway down the escalator at 5:30 a.m. Saturday, said a police source who viewed surveillance video of the accident. Stretching to grab the hat that was just a few feet out of reach, Santos — who had a blood-alcohol content of 0.167, more than twice the legal limit for driving while intoxicated — lost her balance and plummeted 34 feet to the marble floor below.
Security guard at Oculus may have refused to help woman reach for hat before fatal plunge off escalator
Oculus security guard reportedly refused to help women moments before fatal fall
Security guard at World Trade Center’s Oculus ‘refused to help woman reach for her twin’s hat’ before she plunged …
Woman falls to her death inside World Trade Center Oculus
Security guard at World Trade Center’s Oculus ‘refused to help woman reach for her twin’s hat’ before she plunged …
Woman falls to her death from escalator inside World Trade Center Oculus
After Woman’s Death at World Trade Center Oculus, How Tragedy Could Have Been Prevented
Woman falls to her death inside World Trade Center Oculus
Woman, 29, dies after falling 34ft from escalator inside the World Trade Centre Oculus while ‘pretending to fly like …
Woman falls to her death from Oculus escalator
NJ woman dies after fall from World Trade Center Oculus escalator, police say
Beloved rowing instructor ID’d as World Trade Center Oculus fall victim
NJ woman dies in fall from escalator at World Trade Center Oculus, authorities say
Beloved rowing instructor who fell to her death at the World Trade Center Oculus was ‘playing around and pretending …
Woman Falls to Death at World Trade Center Oculus
Woman Dies After Plunging 30 Feet From World Trade Center Oculus Escalator
Teacher falls to her death from World Trade Centre escalator
GoFundMe campaign launched after Kearny woman’s tragic fall at WTC Oculus
World Trade Center fall victim remembered as ‘beloved’ coach
Her twin’s hat fell from a World Trade Center escalator. She reached — and plunged to her death.
Twin sister plunges to death off escalator at World Trade Centre Oculus
Woman dies after fall from Oculus escalator in Lower Manhattan
Woman dies in escalator fall at New York’s World Trade Center Oculus
Oculus security guard reportedly refused to help women moments before fatal fall
Woman Who Died In Oculus Fall Remembered As ‘Kind, Beautiful Person’ And Lover Of Adventure
Woman dies after falling 30 feet from escalator in World Trade Center to save hat
Kearny woman who fell to death was playing on escalator, report says
NJ woman pretended to be a superhero on Oculus escalator before falling to her death
Woman who fell off WTC escalator was playing superhero, report says

The state-of-the-art World Trade Center Transportation Hub, completed in 2016, serves 250,000 Port Authority Trans-Hudson (PATH) daily commuters and millions of annual visitors from around the world. At approximately 800,000 square feet, the Hub, designed by internationally acclaimed architect Santiago Calatrava, is the third largest transportation center in New York City.
The World Trade Center Transportation Hub’s concourse will ultimately connect visitors to 11 different subway lines; the PATH rail system; the Battery Park City Ferry Terminal; the National September 11 Memorial & Museum; World Trade Center Towers 1, 2, 3, and 4; and Brookfield Place (formerly known as the World Financial Center), which houses the Winter Garden. It represents the most integrated network of underground pedestrian connections in New York City.
The “Oculus” serves as the centerpiece of the World Trade Center Transportation Hub, incorporating 78,000 square feet of multi level state-of-the-art retail and dining. The concourses emanating from the Oculus link the entirety of the site above and below grade. With an additional 290,000 square feet of exciting, multi-level retail and dining space, the World Trade Center site is the focal point of Lower Manhattan.

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